Privacy Policy

Tracta is an Automated Design Management platform for engineering teams. This Privacy Policy describes how Tracta collects, uses, and protects information in connection with your use of the platform and related services.

By using Tracta, you agree to the collection and use of information in accordance with this policy. We are committed to handling your data responsibly and transparently.

Account information: When you create an account, we collect your name, email address, organisation name, and role. This information is required to operate the platform and attribute actions within the engineering record.

Platform activity: Tracta records actions taken within the platform including document uploads, revision events, approval decisions, and issuance records. These events form the governed engineering record and are essential to the service.

Infrastructure logs: We collect server-side logs including IP addresses, browser type, request timestamps, and error events for the purposes of platform security, performance monitoring, and fault diagnosis.

Analytics: We collect anonymised usage data to understand how the platform is used and to inform product development. This data is not used to identify individual users.

To operate and maintain the Tracta platform and deliver the services you have subscribed to.

To generate and preserve the attributed engineering record, including revision history, approval authority, and issuance events.

To communicate with you about your account, service updates, and security notices.

To analyse aggregate usage patterns and improve the platform.

To comply with legal obligations and enforce our Terms of Service.

Your data is stored on infrastructure hosted in secure cloud environments. We apply appropriate technical and organisational controls to protect data at rest and in transit.

Engineering record data — including revision events, approval records, and issuance history — is retained for the lifetime of your account and for a defined period following account closure, in accordance with our data retention policy.

You may request a copy of your data or deletion of your account by contacting us at the address below.

Tracta uses a limited set of trusted third-party providers to deliver the platform, including cloud infrastructure, email delivery, and analytics. These providers are contractually bound to process data only as directed.

We do not sell your personal information to third parties. We do not share your data with advertisers.

Tracta uses strictly necessary cookies to maintain authenticated sessions. We may use analytics cookies to measure platform usage. You can control cookie preferences through your browser settings.

We do not use tracking cookies for advertising purposes.

Depending on your jurisdiction, you may have rights including: access to personal data we hold about you, correction of inaccurate data, deletion of your personal data, and objection to certain processing activities.

To exercise these rights, contact us at the address below. We will respond within the timeframe required by applicable law.

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or by a prominent notice within the platform. Continued use of the platform after changes take effect constitutes acceptance of the updated policy.

For privacy enquiries, data requests, or concerns about how we handle your information, contact us at privacy@tracta.app.